Dayspa

AUG 2018

DAYSPA is the business resource for spa & wellness professionals! Each issue covers the latest in skin care, spa treatments, wellness services and management strategies.

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dayspamagazine.com • august 2018 • [ 49 ] building blocks quick question RETAIL ROCKSTAR THE SPA Xsport Spa in Downers Grove, Illinois THE PRO Perri Polowy, national educator for esthetics THE STAR Repêchage FUSION Face Moisturizer WHY IT ROCKS "We've been selling this since its launch, and our sales have jumped by 10 percent," says the educator. "Clients like the fact that it's food- grade and natural, with a coconut oil base. For us, sales are so much easier when the ingredients are natural—that's what our guests love! Everyone raves that it feels incredible and is so soothing—even pre-teens love it. This product is appealing on many levels—it's versatile, smells fabulous and is results oriented." WHAT'S THE BEST COMPLIMENT A CLIENT HAS GIVEN YOU? Garrett Mersberger director of wellness & Kohler Waters Spas Kohler Co. Kohler, Wisconsin A guest recently emailed us to say that the Kohler Waters Spa staff was simply the best—that the technicians who provided the treatments were professional and made the whole experience very comfortable, and that the entire staff went above and beyond to address every request or question. When clients comment on their entire experience, it puts a smile on my face every time! u " " Angelina Kingery esthetician Penelope and The Beauty Bar Seattle I had a client who had given up on facials until she came to see me. Afterwards, she told me her skin hadn't looked that beautiful since she was 10, and called me 'some sort of miracle worker.' She was amazed that even after I performed a number of extractions, she didn't have a single red mark on her face. Not only did I restore her skin, I restored her confi dence. This is why I do what I do, and the reason my job is so fulfi lling! " " Beth Smart owner and operator Smooth Skin Centers Centennial, Colorado A client once told me I was the funniest woman in Denver. She said this right after I performed a laser treatment on her face, and I had tried to ease her anxiety by describing how ridiculously I behaved when I fi rst received the same treatment. I constantly use my special power of making my clients laugh, and they return again and again for jokes and giggles, even when the treatments are uncomfortable! " " Want to be quoted in DAYSPA? Visit dayspamagazine.com/quoted-in-dayspa to submit your contact information! M O R E O N T H E W E B

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