JAN 2019

DAYSPA is the business resource for spa & wellness professionals! Each issue covers the latest in skin care, spa treatments, wellness services and management strategies.

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SPA SNAPSHOT 32 @dayspamagazine • Januar y 2019 Management M.O. The spa has a strong onboarding program with rigorous training that gives new team members a crystal-clear picture of their job requirements, as well as the resort's expectations. This process ensures that spa staff are like-minded, with caring and entrepreneurial spirits, explains Sharpe-Keene. "We always set expectations from the beginning and work hard to foster a supportive and compassionate environment where people are valued for all of their contributions," she adds. "This allows for a strong, loyal and appreciative team, and results in the best possible guest experience." In-Demand Ser vices The spa's most popular offering is the Peak Performance (90 min./$275), a stimulating massage that encourages circulation and relieves sore muscles and stiff joints while energizing the senses, thanks to the use of Naturopathica Alpine Arnica Bath and Body Oil, along with the brand's Muscle and Joint Recovery Tonic. "Our clients lead very active lifestyles, and this service is perfect after a day of skiing, riding, hiking or mountain biking," notes Sharpe-Keene. Guests are also drawn to the spa's Mountain Moisture Drench (60-90 min./$185-$245), which helps combat the drying effects of the area's high altitude, and the Pigment Balancing Treatment (60 min./$185), a customizable facial incorporating anti-infl ammatory and brightening agents to heal sun-damaged complexions. The Goods In the treatment room, the spa uses products from Innersense, Naturopathica, SkinCeuticals and Tata Harper, which are also sold in the retail boutique alongside brands including Buck Naked, Olio E Osso, ORGAID and The Sage Lifestyle. u COURTESY THE PEAKS RESORT AND SPA

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