Dayspa

APR 2019

DAYSPA is the business resource for spa & wellness professionals! Each issue covers the latest in skin care, spa treatments, wellness services and management strategies.

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38 @dayspamagazine • April 2019 SINCE THE PREMIERE of the binge-worthy Netfl ix series "Tidying Up With Marie Kondo" in January, many American households have been attempting the "KonMari Method," a de-cluttering approach focused on eliminating items that no longer "spark joy." The result? Ideally, an immaculate, organized home that sets the stage for increased productivity and positivity. Of course, the benefi ts of sprucing things up are equally helpful in a business environment, especially the spa setting. After all, how can clients possibly relax if they're surrounded by too much stuff? "Guests are easily overwhelmed and turned off by clutter," says Catherine Dower Sinclair, vice president of spa operations for Mirbeau Hospitality Services in Saratoga Springs, New York. "If they see that your spa is dirty, they'll tell their friends and take their business elsewhere." Beyond that, your entire operation will become more energized and effi cient. "A freshly cleaned and organized space can boost employee morale and performance, and create a sense of hope and possibility," notes Dower Sinclair. It does take planning and group participation, but spring offers a sense of renewal, she enthuses, so it's the perfect time to get your staff on board. STREAMLINE STORAGE From desk drawers to supply closets, storage areas tend to enable excess and become disorganized © GETTY IMAGES Spring Cleaning Simple tips for clearing out clutter and sprucing up your spa. by Taylor Foley MANAGEMENT WORKSHOP

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