MAY 2019

DAYSPA is the business resource for spa & wellness professionals! Each issue covers the latest in skin care, spa treatments, wellness services and management strategies.

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SPA HOPPING with warming massage tables, a bistro and a luxe lounge with a fi replace, mani/pedi area and two multi-sensory NeuroSpa massage chairs, the chic retreat was honored as the regional Best Luxury Hotel Spa winner at the 2017 Luxury Spa Awards. BUSINESS SAVVY Le Manoir Richelieu's resort atmosphere attracts active visitors and a high percentage of men seeking post-sports massages. Ski and golf pros refer athletes to the spa, which also draws in male guests by placing its collection of grooming products and colognes at the entrance—where passersby can't help but notice them on their way to the Multi-Sports Centre and health club. Promotional emails woo locals with special offers, while word-of-mouth buzz is generated by inviting infl uencers, bloggers and journalists in for complimentary treatments. Like the other Moment Spas in Quebec, this one is owned and managed by Amerispa, which established a customer loyalty program across all four properties to encourage repeat visits in exchange for discounts, complimentary services and special packages. The company also provides all necessary training, including education sessions with product partners. SIGNATURE SERVICE In general, women arrive to be pampered and men seek relief from active lifestyles, enjoying the hot tubs and sports center. But everyone equally favors the High-Performance Anti-Aging Treatment (80 min./$194), a deluxe service for the face, neck, chest and hands. A proprietary massage technique is used with Valmont L'Elixir des Glaciers products for younger-looking skin, followed by a collagen mask. "It's a treatment that allows for a lot of relaxation and has a healing effect. Guests love that the mask gives their skin an instant boost," says Sanscartier. u 38 @dayspamagazine • May 2019 COURTESY MOMENT SPA LE MANOIR RICHELIEU ,

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