MAY 2019

DAYSPA is the business resource for spa & wellness professionals! Each issue covers the latest in skin care, spa treatments, wellness services and management strategies.

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May 2019 • 45 lives; expressing concern for how they're feeling; and thanking them for being part of the team. "Let them know when you receive a compliment about them or when you see them doing something well," adds Brown, who also makes a point of acknowledging special occasions. "Celebrate birthdays with a cupcake and a card, or give them a complimentary service— something to make them feel special." EMPHASIZE SELF-CARE To prevent burnout, Evans tells employees to take time for mental breaks, as well as to exercise or meditate daily. "Offer reimbursements for gym memberships or meditation materials, or cover alternative healthcare benefi ts—chiropractors, physical therapy, mental health," she advises. Flexibility is key: Reimbursements for various wellness activities allow employees to choose what suits them best, notes Evans. She points out that encouraging staff to brainstorm workplace improvements, offering fl exible hours, providing family leave for new parents (regardless of gender) and offering healthy meals at work can all boost motivation in addition to staff wellness. Tracy L. Whynot, LAc, owner of Place360 Health+ Spa in Del Mar, California, helps employees practice self-care by giving them 50 percent off in-house spa services. She also recommends an incentive program, such as gifting staff a free product after they receive four health-boosting services, or some sort of bonus for taking continuing education classes aimed at improving personal health, from body mechanics and healthy eating to stress relief. Brown suggests bringing in an instructor for weekly or monthly classes on stretching, meditation, time management or other health-oriented topics. To fi nd the right mix, she recommends polling your team on most-desired benefi ts, such as wellness leave, lunch-and-learns, health assessments from neighboring professionals, or free or discounted spa services. At A to Zen, Brown allows her staff to recharge with the spa's infrared saunas and ion cleanse foot baths for free, when available. "We ask them to tell us when they need breaks or if they need to adjust their current services or schedules due to fatigue or pain," she adds. "We also provide 30 minutes between appointments to allow therapists to rest, eat or stretch." "Self-care is not only vital but improves the quality of employees' work."

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