AUG 2019

DAYSPA is the business resource for spa & wellness professionals! Each issue covers the latest in skin care, spa treatments, wellness services and management strategies.

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Page 65 of 91

64 @dayspamagazine • August 2019 EARTHY SCENTS ENCHANT THE SENSES, dispelling worries and weariness at the door. Sips of orange blossom and green tea give clients a taste of what's in store. Such sensory touchstones all work together to draw guests in, setting the tone of the visit and creating a path to blissful escape. Your spa interior is equally important in this regard—and a slowdown in repeat business is often a major indicator that it's time to reinvigorate your space. "Any time someone comes into contact with a part of your business, it's an experience for them and affects their opinion of you," says Alexis Ufl and of Lexi Design, which offers spa consulting, coaching COURTESY BEAUTY CULT/INDUSTRIALISM FILMS Freshen Up the Place How to revamp your spa spaces without breaking the bank. by Manyesha Batist MANAGEMENT WORKSHOP and marketing. "So decide on the message you're trying to deliver, and fi gure out whether your interior design represents that message." Adina Diaz, owner of Natural Feeling Spa in Los Angeles, adds that the experience you want to provide must be devised with intention. "It's important to create an environment that feels welcoming," she notes. Attention to detail and a distinctive touch can go a long way toward creating a refreshing spa visit that encourages repeat business, and it doesn't have to be expensive. Whether low cost or no cost, it's these small decor details that will keep clients coming back for more.

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