Dayspa

SEP 2017

DAYSPA is the business resource for spa & wellness professionals! Each issue covers the latest in skin care, spa treatments, wellness services and management strategies.

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dayspamagazine.com • september 2017 • [ 71 ] RETAIL ROCKSTAR THE SPA Exhale Spa, New York City THE PRO Laura Benge, national spa director THE STAR iS CLINICAL Hydra-Cool Serum WHY IT ROCKS "Our guests love this serum—they see a tangible difference in their skin when they use it. It's soothing and hydrating, with antioxidant and botanical ingredients. It also helps address multiple skin concerns, from dry skin to breakouts—even sunburns!" enthuses Benge. "We offer a same-day discount of 10 percent when clients buy skincare products after their facials. They always return to purchase the Hydra-Cool Serum when they run out, and often recommend the brand—and the spa—to their friends." WHAT WAS THE BEST CLASS YOU'VE EVER TAKEN? Tammy Fender founder Tammy Fender Holistic Skin Care West Palm Beach, Florida I attended my fi rst aromatherapy and essential oils course about 30 years ago and was instantly drawn to the essences fi lling the room: a tea tree blend emanating from a diffuser. It gave me an immediate sense of calm—it was completely different from walking into a room perfumed with a candle—and I had never experienced that before. Now, after decades of working with essential oils on a daily basis, I've become familiar with how they support the skin by targeting specifi c areas, while also providing emotional, psychological and spiritual healing. But essential oils also connect to the brain in a profound way—like triggering memories—and every time I smell tea tree, it transports me back to that fi rst class. " " The best workshop I've ever taken was with Bryan K. Williams, DM, at a conference years ago. In a nutshell, it was about ways to level up the quality of care and customer service in a spa business setting. He really inspired us to think outside the box, which is an incredible advantage when it comes to rising above the competition. If you provide exceptional service, you will build a strong foundation for the long-term sustainability of your spa. I've participated in a lot of training and courses, but I still think about that one quite often. Tazeem Jamal clinical esthetician Skindulgence Spa Port Moody, British Columbia, Canada " " My favorite class was actually my very fi rst massage course. The training gave me a complete, holistic view of our bodies that I had never thought about before. It taught me that we need proper nutrition, exercise, sleep and relaxation in order for everything to come together the way it should. That was 15 years ago, and I still love learning about this fascinating subject. u Renee Fonseca massage therapist Pechanga Resort & Casino Spa Temecula, California " " Want to be quoted in DAYSPA? Visit dayspamagazine.com/quoted-in-dayspa to submit your contact information! M O R E O N T H E W E B building blocks quick question

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